erecruit Support

You’ve got questions, we’ve got answers.

erecruit Support

You’ve got questions, we’ve got answers.

erecruit Support

Welcome to erecruit support, your one-stop shop for resources, support tools, contact options and how to work with BOWEN. We are here to help.

Working With Us

For BOWEN and our affiliated divisions, our promise is to work hard to make your work easier, deliver the results you need, when you need them, and provide reliable expertise that solves your toughest problems. And we’re doing just that with erecruit, our online reporting system. Simply put, our  erecruit portal offers simpler navigation, sleeker design and enhanced online self-service tools for you, our clients and contractors.

Thanks for keeping this just between us. The content on this web page, including text, documents, video clips and graphics, is intended solely for the use of BOWEN group of companies employees, contractors and clients. It remains the sole property of erecruit and may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited.

Why erecruit?

erecruit offers simplified processes and enhanced features that make working with us even easier. New system features include:

  • Sleeker design and improved navigation
  • Easily manage and track overtime
  • erecruit’s homepage offers a configurable layout for quick access to timesheets and active assignments

Six Ways erecruit Outperforms Other Systems

  • Greater visibility into active assignments, allowances and expenses
  • Offers a configurable dashboard for easier navigation and workflow management
  • Supports online management of eligible expenses and allowances within each timesheet, with quick approval
  • Allows easy upload of supporting documentation
  • Easy access to assignment-specific extranet and policy information
  • On-screen  team contact info including photos

Important Items for Clients and Contractors to Know

  • User name and passwords are provided when you register (your username is your email address)
  • The portal address is www.mybowen.ca
  • The job board no longer requires a login; candidates simply check their email address and if they are in the system, they can apply directly to a posting
  • The timesheet approval deadline is 1 p.m. MT Monday
  • For statutory holidays in your province of work, the deadline is 11 a.m. MT Tuesday
  • It is your responsibility to ensure that your timesheet is accurate and approved.
  • Contractors access can past paystubs on the secure site, Penny.

Managing Overtime, Expenses & Allowances

Overtime hours are calculated on both a daily and weekly basis. To provide complete visibility for supervisors of the total hours worked during a pay period, contractors will record both regular and overtime hours on a timesheet. Find a reference guide below:

We make it easy to manage eligible allowances and expenses. Enter, upload and review receipts and supporting documents all in one place, using the expense tab on our online timesheets. Skip the notes or comments on timesheets, as we don’t refer to these when processing reimbursements. Your deadlines for expenses and allowances are the same as your timesheet approval deadlines.

Did you know that BOWEN adds all taxes to reimbursements for eligible expenses? Here’s what you need to know to ensure receipt amounts line up with our calculations, to avoid payment delays:

Download the User Guides

Hit the ground running with the important basics for candidates and contractors including: how to log in, submit timesheets, expenses and allowances, and more.

See erecruit in action with our video tutorial below, for candidates and contractors. This video is a guideline only; refer to the user guides above for all features available to you.

Get up to speed fast with the important basics for client contacts including: how to log in, navigate your dashboard, approve timesheets, expenses and allowances, and more.

See erecruit in action with our video tutorial below, for client contacts. This video is a guideline only; refer to the user guides above for all features available to you.

Stay connected with erecruit tools from your mobile device. Get to know our mobile site with our user guide for candidates, contractors and client contacts:

FAQ's

  • Your username and password is provided when you register with us, which is most likely your email address. If you are unsure or are having trouble logging in, contact your assignment representative to help you out.

Find help guides and videos under Download the User Guides. If you don’t see the information you’re looking for, connect with your assignment representative or contact us at 403 262 1156 or info@bowenworks.ca.

  • Our portal is supported by the latest browsers including: Google Chrome (Chrome 37+ released June 2014); Mozilla Firefox (Firefox 32+ released Sep. 2014); Microsoft Internet Explorer (IE 10+ released April 2011); Apple Safari (Safari 7.1 (released Sep. 2014).

Yes. erecruit supports all mobile devices. You can access our mobile tools with erecruit’s mobile-optimized site by visiting mybowen.ca, using the same password.

It’s no longer needed. With erecruit’s simplified data entry and auto-calculation of overtime, it’s now easier to keep track of overtime and statutory holidays.

Yes. Connections continue to be encrypted and protected by the latest security measures.

Within your portal, click your Personal Menu and then click Change Password. Find more details under Download the user guides.

Overtime is calculated by provincial labour standards.

Yes. Both weekly and bi-weekly pay schedules will remain the same. If you have questions, reach out to your BOWEN representative. You can find the current payroll schedule on our candidate or client support site at the link provided by your BOWEN representative.

All T4 information will be published by the end of February.

Your T4s (before 2019) are available on BOWEN’s secure website, Penny, at bowenworks.ca/paystubs

Your T4s (after 2019) are available on Payworks

No. Candidates and primary approvers will need to keep the alternate approver advised during absences to prevent payment delays. Work with your assignment representative to update the primary approver information in erecruit during extended absences.

No. When notices are posted for candidates and contacts on the web portal (e.g. changes to timesheet deadlines during statutory holidays or office closures), these can only be viewed from the desktop version of the site.

Yes. erecruit allows for easy tracking, submission and approval of permitted expenses and allowance, with supporting documentation and receipts uploaded as attachments. Find more details under Download the user guides.

Contact Us

Have questions or feedback? Reach out to your assignment representative, and let us know how we can help.

General Inquiries

403 262 1156
info@bowenworks.ca

Payroll Inquiries

403 538 3323
payroll@bowenworks.ca

Technical Support

403 705 4357
helpdesk@bowenworks.ca