When efficiency is optimized for your HR department, everyone is happy. With the ability to send mass text messages, human resources will be able to share relevant company news with a simple text. Whether it’s time for open enrollment for insurance benefits or there’s a need to close for the day, being able to reach out to your workforce through text messaging is going to improve communication.
Send Out Reminders for Necessary Training
Your HR department is responsible for keeping track of the training each one of your employees receives. When a training is coming up that a number of employees need, your HR department can send out a text message to remind employees. For your business to stay in compliance, give your HR department the tools they need to stay organized. Improve your meetings by making sure they are well attended by your staff.
Reach Employees Quickly in an Emergency
Most text messages are read within several minutes. If you have a security risk at your company, a text message sent out to your employees to shelter in place can make a big difference in everyone’s safety. When you run a business that relies on shift work and someone calls out of work, you can send out a message to all of your employees to get the shift filled. No matter why you need to reach your employees, you have the ability with text messaging in place. Text messages are the fastest way to reach your employees in an emergency.
Send Motivational and Engaging Messages
Motivating staff requires some creativity. When you can send out text messages, you will be able to share industry news with your employees. You can share any recent success stories through a text message and let employees know that they are doing a good job with a text. To motivate your staff, let them know that they are appreciated. You can send out links to employee profiles you want to showcase, or encourage your employees to reach a certain goal by sending out motivational messages.
Use Short Codes for Common Questions
One of the best ways to improve the efficiency of your HR department is to create short codes for commonly asked questions. For example, if an employee wants to know how many sick hours they have left, they can text the word “SICK” to the HR department. The system can be setup to send the correct number of sick hours back to the employee automatically, without anyone in HR having to respond. This makes asking for information easier and streamlined for your human resources.
Ask Employees for Feedback
When you want to know how your employees are feeling, it’s time to send out a survey. Ask employees about a specific training, or take a survey on what menu items should be provided at the next training. No matter what your questions are, you can get the feedback you want from your employees by sending out a quick survey. If you don’t get responses when you send out a survey through email, try texting instead.
If text messaging is not used by your HR department, it might be time to implement this form of communication. In order to increase the efficiency of your human resources, communication should be streamlined. When HR can quickly text message and get fast answers from your employees, the work of your HR department becomes easier. Employees that can ask for information through a quick text message will appreciate how easy it is.
Ken Rhie is the CEO of Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, internet, and mobile communications industries.