FAQ

 

How do I access my direct deposit slips or paystubs?

Visit the Penny site.

If you have never accessed your Penny account before: click on “To register, please click here” link and enter a valid, personal email address and your date of birth and create a password. Use a personal email to ensure access to the site when you leave your current work placement.

If you have previously registered on the site: simply enter your User ID and Password. You can also access the Penny site by logging into your MyBOWEN dashboard and clicking on the Penny Site link located on the “My Unconfirmed Requirements” tab.

 

What is my User ID?

Your User ID is your email address registered with BOWEN.

 

What if I do not remember my password?

If you can’t remember your password, click the “Forgot Your Password” link and follow the instructions to complete a password reset.

 

I do not see “Paystubs” – where are they?

“Paystubs” are named “Advice Slips” on the site. These can be found by first clicking on “Reports” and then selecting “Advice Slips”. All “Advice Slips” are printable by double clicking on the pay period you wish to review and selecting the print option.

 

Why did I not get paid?

Please contact BOWEN’s Payroll Team at 403.538.3323 or submit this form for assistance with payment clarification.

 

When are my weekly timesheets/time entries due?

Approved timesheets must be submitted to BOWEN Payroll by 1 p.m. MT on Mondays.

If a Monday is a Statutory Holiday, approved timesheets must be submitted by 11 a.m. MT on Tuesdays.

This ensures timely payment.

 

When do I receive my T4?
Your T4 will be available before the end of February. T4s are not mailed. You can view and print yours from the site.

 

Can I see my T4 online?

Yes. These can be found by first logging into Penny and clicking on “Reports” and then selecting “Employee T4.” All T4s are printable by double clicking on the T4 you wish to review and selecting the print option.

 

Who do I contact for payroll and administrative inquiries?

Contact BOWEN’s Payroll Team at 403.538.3323 or submit this form and a consultant will respond within 24 – 48 hours. We are happy to assist you.